Kontaktní údaje
Medetone B.V.
Last updated: 12 January 2026
Legal entity: Medetone B.V.
Registered address: WG Plein, 1054 SC Amsterdam, The Netherlands
Customer support
For help with orders, delivery, account access, and general questions:
Email: info@medetone.com
To help us assist you quickly, include your order number (if applicable) and the email address used at checkout.
Target response time: 1 to 2 business days
Support hours: Monday to Saturday, 09:00 to 17:00 (CET)
Sales and partnerships
For business enquiries, partnerships, and media requests:
Email: sales@medetone.com
Complaints
If you are not satisfied with our response, email info@medetone.com with the subject line “Complaint”.
Please include your order number (if applicable), a clear description of the issue, and any relevant supporting information.
We aim to acknowledge complaints within 1 business day(s) and provide a substantive response within 2 business day(s).
Emergency contact (urgent only)
Phone: +31 6 17 12 73 42
This number is for urgent situations only. For medical emergencies, contact your local emergency services immediately.
Regulatory or privacy enquiries
Data protection enquiries: info@medetone.com
