Kontaktní údaje

Medetone B.V.

Last updated: 12 January 2026


Legal entity: Medetone B.V.

Registered address: WG Plein, 1054 SC Amsterdam, The Netherlands


Customer support

For help with orders, delivery, account access, and general questions:

Email: info@medetone.com

To help us assist you quickly, include your order number (if applicable) and the email address used at checkout.

Target response time: 1 to 2 business days

Support hours: Monday to Saturday, 09:00 to 17:00 (CET)


Sales and partnerships

For business enquiries, partnerships, and media requests:

Email: sales@medetone.com


Complaints

If you are not satisfied with our response, email info@medetone.com with the subject line “Complaint”.

Please include your order number (if applicable), a clear description of the issue, and any relevant supporting information.

We aim to acknowledge complaints within 1 business day(s) and provide a substantive response within 2 business day(s).


Emergency contact (urgent only)

Phone: +31 6 17 12 73 42

This number is for urgent situations only. For medical emergencies, contact your local emergency services immediately.


Regulatory or privacy enquiries

Data protection enquiries: info@medetone.com